Security
How we look after your servers and your data.
What we do
Physical security
The facility has access control, alarms and video surveillance. Visits are by appointment, approved in advance.
Remote access stays yours
Each server's management port (BMC) sits on a private network you reach over VPN. You hold your own credentials; we don't need your operating system passwords.
Your data stays yours
We claim no right to your data. Staff don't copy, change or inspect it while doing remote hands, unless you ask in writing or the law requires it. Drives that are shipped, sent for RMA or sold aren't covered, so encrypt your data.
Clients are screened
Before a hosting account goes live we screen the client against U.S. sanctions and export lists, and renters must not be anyone those rules bar.
Payments
Accounts, invoices and payments run on EndlessMining.com. Card and bank details are handled by Stripe, not stored by us.
Abuse
Attacks, illegal content and sanctions breaches are banned for you and your renters. A credible report can get a server suspended immediately.
Report a problem
Found a security issue?
Email sales@endlessmining.com with what you found and how to reproduce it. Please don't access data that isn't yours or disrupt service while testing. Our sister site's security page covers accounts and payments in more detail.
Security teams can find this contact in our security.txt.
Tell us what you want to run.
We reply with a price for the server, the hosting and the agreement to sign online.